Occupancy and Additional Guest Policy
- Maximum occupancy of 2 guests for the Deluxe Twin and Deluxe Double rooms, 2+1 guests for Suite rooms, and 3+1 guests for the Family Suite.
- +1 guests will be charged IDR 250,000/night/pax, for children aged 2-10. Children over 10 years of age are considered as adults and are charged IDR 350,000/night/pax. The surcharge includes breakfast and an extra bed upon request.
- Free of charge for a maximum of 1 child under 2 years for every room, excluding breakfast and extra bed.
- There can only be one additional +1 guest per room.
- +1 guests in rooms will only be allowed in the bookings of the Suite rooms and Family Suite.
- Additional Guest surcharges will be payable upon check-in.
Check-In & Check-Out Policy
- Check-In Time: 14.00
Check-Out Time: 12.00
- Check-Out Time Until 18.00: Charged 50% of Room Rate
Check-Out Time After 18.00: Charged 100% of Room Rate
- During check-in, please provide a valid passport or identity certificate.
- Room charges must be settled in full upon check-in.
Cancellation Policy
- Written cancellation at least 3 days before arrival date.
No Show Policy
- In case of no show, 100% of the room rate of the total nights confirmed will be charged.
